Company Profile
Financial services company
Revenue: $24B
Employees: ~15,000
Systems: SAP, Coupa, Outlook, Teams
Managed workflow: Non-strategic Tech & IT renewals below $100K
Spend in scope: $29M
A financial services company isusing Rivio to manage high-volumerecurring spend, cutting purchasecycle time by 50%.
Rivio AI Employees managed the renewal workflow while Rivio procurement experts handled exceptions and stayed accountable for cycle time and savings goals.
Status Quo
25-day cycle time
to complete renewals
to complete renewals
6 FTEs
involved through a traditional BPO
involved through a traditional BPO
No savings captured
on long-tail renewals
on long-tail renewals
How Rivio Delivered
Step 1:
Source-to-contract
AI Employees automated stakeholder outreach, benchmarked renewals, and managed vendor negotiations.
Impact
-5 days faster cycle time
$2.4M savings identified
Step 2:
Procure-to-pay
AI Employees handled PR routing, approval follow-up, and PO creation.
Impact
-6 days faster cycle time
Stronger compliance & faster PO turnaround
End State
12-day cycle time
to complete renewals
1 FTE oversight
driving the process
$2.4M P&L savings
delivered on $29M in spend
Outcomes
50%
Cycle-time reduction
from 25 days to 12 days
$2.4M
P&L savings
delivered on $29M in spend
AI Employees handled the work. Rivio experts managed exceptions, escalation, and accountability.
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