Subprocessors
To support delivery of our Services, Rivio AI Inc ("Rivio AI") (or one of its Affiliates) uses service providers (each, a "Subprocessor") that may store and process Customer Data (which may contain personal data). This page provides important information about the identity, location and role of each Subprocessor. Rivio AI engages different types of sub-processors to perform various functions as explained below. Terms used on this page but not defined have the meaning set forth in the Terms of Service or if applicable, the superseding written agreement between Rivio AI and Customer (the "Agreement").
Third Parties
Rivio AI currently uses third party Subprocessors to provide infrastructure services.
Prior to engaging any Subprocessor, Rivio AI performs commercially reasonable diligence to evaluate their security, privacy and confidentiality practices, and executes an agreement implementing its applicable obligations.
Infrastructure Subprocessors
Rivio AI may use the following Subprocessors to host or store Customer Data or provide other infrastructure that helps with delivery of our Services:
| AWS | Cloud Hosting Services |
| Anthropic/Claude | Model Provider |
| Google/Gemini | Model Provider |
| Neo4j | Cloud Storage Services |
Updates
As our business grows and evolves, the Subprocessors we engage may change. We will endeavor to provide the owner of Customer's account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here.
Contact Us
If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact infosec@rivio.ai